Our Sales and Service Skills programmes are designed for those that are in any way involved in the customer interface. Whether you are new to the sales function or an experienced Account Manager, we have a programme that will help you develop and improve your performance. These programmes can either be delivered in the workplace, or we are happy to arrange external venues.
Each course is supported by course notes and in addition, we provide telephone support for each delegate to help them make the transition of applying their skills in the workplace.
- Field Sales Skills
- Advanced Selling Skills
- Effective Account Planning
- Key Account Management
- Relationship Selling
- Effective Telesales
- Writing for Impact
- Presentation Skills
- Effective Negotiation
- Customer Relationship Management
- Presentation Skills
- Assertiveness
- Time Management
- Effective Communication Skills
Full details of these courses are available on request. Please email info@footprint-group.co.uk for further information.