Is our CRM system actually enabling the sales team? Does the remuneration system really reward exceptional performance and drive the correct behaviours? Are we recruiting in the right way to get the right people?
There are a multitude of internal processes and policies that can act as enablers or blockers to effective performance. These will range from pay and conditions to, Management Information, invoicing processes and credit control, sales force automation, HR procedures and so on.
Footprint undertakes a thorough review of the procedures, policies and associated departments that support the sales team and interact or impact on customers’ dealings with your organisation. .